TY  - BOOK
TI  - The civil service of Malaysia: towards excellence through ISO 9000 (improvements and developments in the civil service of Malaysia 1996) 
SN  - 9839827049:
PY  - 1996///
CY  - Kuala Lumpur
PB  - Unit Pemodenan Tadbiran Malaysia (MAMPU)
KW  - Civil service
KW  - Malaysia
KW  - ISO 9000 Series Standards
KW  - Public administrations
KW  - Quality control
KW  - Standards
ER  -