The civil service of Malaysia towards excellence through ISO 9000 (improvements and developments in the civil service of Malaysia 1996) - Kuala Lumpur Malaysian Administrative Modernisation and Management Planning Unit (MAMPU) 1996 - xiii; 225p. col. ill. 22cm

9839827049 9839827057(pbk.)


Civil service--Malaysia
ISO 9000 Series Standards
Public administration--Malaysia
Quality control--Standards--Malaysia