TY  - BOOK
TI  - The civil service of Malaysia: towards excellence through ISO 9000 (improvements and developments in the civil service of Malaysia 1996) 
SN  - 9839827057
PY  - 1996///
CY  - Kuala Lumpur
PB  - MAMPU
KW  - Civil service
KW  - Malaysia
KW  - Management
KW  - Public administration
ER  -