The civil service of Malaysia towards excellence through ISO 9000 : improvements and development in the civil service of Malaysia, 1996 - Kuala Lumpur Malaysian Administrative Modernisation and Management Planning Unit 1996 [i.e. 1997] - xiii, 225 p. col. ill. 21 cm

9839827049 (hard) 9839827057 (pbk.)


Civil service--Malaysia
ISO 9000 Series Standards
Quality control--Standards--Malaysia