TY  - BOOK
TI  - The civil service of Malaysia: towards excellence through ISO 9000 : improvements and development in the civil service of Malaysia, 1996 
SN  - 9839827049 (hard)
PY  - 1996/// [i.e. 1997]
CY  - Kuala Lumpur
PB  - Malaysian Administrative Modernisation and Management Planning Unit
KW  - Civil service
KW  - Malaysia
KW  - ISO 9000 Series Standards
KW  - Quality control
KW  - Standards
ER  -