TY - BOOK TI - The civil service of Malaysia: towards excellence through ISO 9000 ( improvements and development in the civil service of Malaysia, 1996) SN - 9839827057 AV - JQ1062.A67 C58 1997 PY - 1996/// CY - Kuala Lumpur PB - Malaysian Administrative Modernisation and Management Planning Unit KW - Civil service KW - Malaysia KW - ISO 9000 Series Standards KW - Quality control KW - Standards ER -