Negotiating the nonnegotiable  how to resolve your most emotionally charged conflicts 
Daniel Shapiro.  
 - New York  Viking,  2016.  
 - xvi, 319 pages  24 cm 
<br/><br/><label>ISBN: </label>9780143110170 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Emotions.<br/>Interpersonal relations.<br/>Negotiation.