01139nam a22003257a 4500 12560 KE 20260113102308.0 260113b my ||||| |||| 00| 0 may d 9780071756167 9780071756167 16664851 KE KE eng rda eng 658.4 POL 2011 Polsky, Lawrence. PERFECT PHRASES for CONFLICT RESOLUTION Hundreds of Ready-to-Use Phrases for Encouraging A More Productive and Efficient Work Environment Lawrence Polsky and Antoine Gerschel. New York McGraw-Hil 2011 163 p. ; 21 cm. text txt rdacontent unmediated n rdamedia volume nc rdacarrier Communication in management. Interpersonal conflict. Conflict management. Gerschel, Antoine. ddc BOK 0 12560 12560 0 0 ddc 0 0 KEM KEM 2026-01-13 0 658.4 POL 2011 1000013810 2026-01-13 10:23:12 2026-01-13 BOK