Public productivity through quality and strategic management
edited by Arie Halachmi and Geert Bouckaert.
- Amsterdam ; Washington, DC Brussels IOS Press ; International Institute of Administrative Sciences 1995.
- xiv, 271 p. ill. 24 cm.
Includes bibliographical references and index.
4274900487 (Ohmsha) 9051991894 (IOS Press)
Government productivity. Public administration--Quality control. Strategic planning. Total quality management.