TY - BOOK TI - Public productivity through quality and strategic management SN - 4274900487 (Ohmsha) AV - JF1525.P67 P85 1995 PY - 1995///. CY - Amsterdam, Washington, DC, Brussels PB - IOS Press, International Institute of Administrative Sciences KW - Government productivity KW - Public administration KW - Quality control KW - Strategic planning KW - Total quality management N1 - Includes bibliographical references and index. ER -