00465nam a2200133Ia 4500001001100000005001700011008004100028020001500069245008400084260005300168300003000221504005200251650002800303000000014220251012174400.0  000922s2001    njua     b    001 0 eng  a013484361410aBusiness communication in contextbprinciples and practicecMelinda G. Kramer.   aUpper Saddle River, N.J.bPrentice Hallcc2001.   axxi, 598 p.bill.c27 cm.  aIncludes bibliographical references and index.  0aBusiness communication.