@book{3189,
	title = {Consumer behavior},
	publisher = {Prentice hall},
	year = {c2001 },
	address = {Upper Saddle River, NJ},
	url = {http://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=0130895024:srcdbname=worldcat:fromExternal=true&sessionid=0}
}