02683nam a2200385Ia 4500 0000003039 20251012174428.0 910208s1992 enk ob 001 0 eng d 0203208668 0415041953 041511912X (pbk.) 9780203208663 9780415041959 9780415119122 (pbk.) 0203208668 0415041953 (HB) e-uk--- JN318 .C37 1992eb 354.4107/6 20 How organisations measure success [electronic resource] the use of performance indicators in government Neil Carter, Rudolf Klein, and Patricia Day. London ; New York Routledge 1992. 1 online resource (202 p.) Includes bibliographical references (p. [184]-191) and indexes. Book Cover; Title; Contents; List of tables; List of abbreviations; Introduction; Revolution or resurrection? The history of a concept; Models, measures, and muddles: organisational and conceptual dimensions of performance indicators; The criminal jus tice system: police, courts, and prisons; The welfare system: Social Security and the National Health Service; The private sector: banks, building societies, and retail stores; Managing monopolies: railways, water, and airports; Performance indicators in the 1990s: tools for managing political and administrative change; References; Name index Reports on two years of field research funded by the Economic and Social Research Council. Examines performance indicators across a variety of government departments and public agencies as well as private businesses. Administrative agencies Great Britain Evaluation Case studies. Executive departments Great Britain Evaluation Case studies. Government productivity Great Britain Case studies. Industrial productivity Great Britain Case studies. Electronic books. Input this URL in a browser to get GIF cover art data. GIF http://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=041511912X:srcdbname=worldcat:fromExternal=true&sessionid=0 cover art Input this URL in a browser to get GIF cover art data. GIF http://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=041511912X:srcdbname=worldcat:fromExternal=true&sessionid=0 cover art ebrary http://site.ebrary.com/id/10057658 Click here to view book http://public.eblib.com/EBLPublic/PublicView.do?ptiID=179810 3271 3271 0 0 0 0 KEM KEM 2012-12-07 0 0000002085 2025-10-12 08:34:24 2025-10-12 OS