TY  - BOOK
TI  - How organisations measure success: the use of performance indicators in government
SN  - 0203208668
AV  - JN318 .C37 1992eb
PY  - 1992///.
CY  - London, New York
PB  - Routledge
KW  - Administrative agencies
KW  - Great Britain
KW  - Evaluation
KW  - Case studies
KW  - Executive departments
KW  - Government productivity
KW  - Industrial productivity
KW  - Electronic books
N1  - Includes bibliographical references (p. [184]-191) and indexes.; Book Cover; Title; Contents; List of tables; List of abbreviations; Introduction; Revolution or resurrection? The history of a concept; Models, measures, and muddles: organisational and conceptual dimensions of performance indicators; The criminal jus tice system: police, courts, and prisons; The welfare system: Social Security and the National Health Service; The private sector: banks, building societies, and retail stores; Managing monopolies: railways, water, and airports; Performance indicators in the 1990s: tools for managing political and administrative change; References; Name index
N2  - Reports on two years of field research funded by the Economic and Social Research Council. Examines performance indicators across a variety of government departments and public agencies as well as private businesses.
UR  - https://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=041511912X:srcdbname=worldcat:fromExternal=true&sessionid=0
UR  - https://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=041511912X:srcdbname=worldcat:fromExternal=true&sessionid=0
UR  - https://site.ebrary.com/id/10057658
UR  - https://public.eblib.com/EBLPublic/PublicView.do?ptiID=179810
ER  -