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    <title>How Organizations Measure Success</title>
    <subTitle>The Use of Performance Indicators in Government</subTitle>
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    <publisher>Routledge</publisher>
    <dateIssued>May 1995</dateIssued>
    <publisher>Taylor &amp; Francis Group [distributor]</publisher>
    <issuance>monographic</issuance>
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  <abstract>Reports on two years of field research funded by the Economic and Social Research Council. Examines performance indicators across a variety of government departments and public agencies as well as private businesses. </abstract>
  <tableOfContents>Cover -- Title -- Copyrigght -- Contents -- List Of Tables -- List Of Abbreviations -- Introduction -- 1 Revolution Or Resurrection? The History Of A Concept -- 2 Models, Measures, And Muddles: Organisational And Conceptual Dimensions Of Performance I ndicators -- 3 The Criminal Justice System: Police, Courts, And Prisons -- 4 The Welfare System: Social Security And The National Health Service -- 5 The Private Sector: Banks, Building Societies, And Retail Stores -- 6 Managing Monopolies: Railways, Water, And Airports -- 7 Performance Indicators In The 1990S: Tools For Managing Political And Administrative Change -- References -- Name Index -- Subject Index.</tableOfContents>
  <targetAudience>Trade Routledge.</targetAudience>
  <subject>
    <topic>Administrative Agencies</topic>
  </subject>
  <subject>
    <topic>Executive Departments</topic>
    <topic>Great Britain</topic>
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  <subject>
    <topic>Industrial Productivity</topic>
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  <classification authority="lcc">JN318.C37 1994</classification>
  <identifier type="isbn">041511912X (UK-B Format Paperback)</identifier>
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