TY - BOOK TI - Global cases in benchmarking: best practices from organizations around the world SN - 0873893883 (acid-free) AV - HD62.15 .G558 1998 PY - 1998///. CY - Milwaukee, Wis. PB - ASQ Quality Press KW - Benchmarking (Management) KW - Case studies N1 - Includes bibliographical references and index. ER -