Operations management  serving the customer  [electronic resource] : 
Richard J. Schonberger, Edward M. Knod, Jr.  
 - 3rd ed. 
 - Plano, Tex.  Business Publications  1988.  
 - 1 online resource (xv, 922 p.)  ill. 
<br/><br/>Includes bibliographical references and index.  
<br/><br/>Use copy 
<br/><br/><br/>Electronic reproduction. <br/>[S.l.] : <br/>HathiTrust Digital Library, <br/>2010. 
<br/><br/><br/>Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. <br/>https://purl.oclc.org/DLF/benchrepro0212 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management.
<br/><br/><label>LC Class. No.: </label>TS155  / .S3246 1988