Improving the quality of urban management  [electronic resource] 
Edited by Willis D. Hawley and David Rogers.  
 - Beverly Hills,  Sage Publications  [1974]  
 - 1 online resource (639 p.) 
 - Urban affairs annual reviews  v. 8. .
<br/><br/>Bibliography: p. 625-635.  
<br/><br/> The mismanagement of the cities and defective delivery systems /  On knowing when things are getting better:  Measuring the quality of public services /  The urban government annual report  /  Evaluating organizational change in public services /  Toward a more sophisticated urban management:  Change and innovation i city government /  Systems analysis in the urban complex: potential and limitations /  Muddling through analytically /  Decentralization:  Service delivery and the urban political order /  Decentralization for urban management: sorting the wheat from the chaff /  Decentralization: fiscal chimera or budgetary boon? /  Community control and governmental responsiveness: the case of police in Black neighborhoods /  Reorganization:  Organizations of the future /  The possibilities of nonbureaucratic organizations /  Lessons from the private sector:  Business and the urban crisis: the case of the Economic Development Council of New York City /  Municipal monopolies versus competition in delivering urban services /  Increasing the role of the private sector in providing public services /  Barriers to change:  Public service unions and public services /  Federal programs and political development in cities /  Constraints on urban leadership, or why cities cannot be creatively governed /  David Rogers, Willis D. Hawley --  Harry P. Hatry --  Arie Y. Lewin and Robert W. Blanning --  Dennis R. Young --  Frederick O'R. Hayes --  Garry D. Brewer --  James W. Vaupel --  Douglas Yates --  Annmarie H. Walsh --  Jonathan Sunshine --  Elinor Ostrom and Gordon P. Whitaker --  Chris Argyris --  Willis D. Hawley --  David Rogers --  E.S. Savas --  Lyle C. Fitch --  Sumner M. Rosen --  Jeffrey L. Pressman --  Peter A. Lupsha.  pt. 1.  pt. 2.  pt. 3.  pt. 4.  pt. 5.  pt. 6. 
<br/><br/>Use copy 
<br/><br/><br/>Electronic reproduction. <br/>[S.l.] : <br/>HathiTrust Digital Library, <br/>2010. 
<br/><br/><br/>Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. <br/>https://purl.oclc.org/DLF/benchrepro0212 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Municipal government--United States.<br/>Municipal services--United States.<br/>Administration municipale--âEtats-Unis.<br/>Services municipaux--âEtats-Unis.
<br/><br/><label>LC Class. No.: </label>HT108  JS331  / .U7 vol. 8