ISO 9001:2000 explained 
Charles A. Cianfrani, Joseph J. Tsiakals, John E. West  
 - 2nd ed 
 - Milwaukee,WI  ASQ Quality Press  2001  
 - p.  ill.  24 cm 
<br/><br/><label>ISBN: </label>0873895088 
<br/><br/><label>Subjects--Topical Terms: </label><br/>ISO 9000 Series Standards
<br/><br/><label>LC Class. No.: </label>TS156.6  / .C45 2001