ISO 9001:2000 explained 
Charles A. Cianfrani, Joseph J. Tsiakals, John E. (Jack) West  
 - 2nd ed. 
 - Milwaukee, WI  ASQ Quality Press  2001  
 - p. 
<br/><br/><label>ISBN: </label>0873895088 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>ISO 9000 Series Standards
<br/><br/><label>LC Class. No.: </label>TS156.6  / C42 2001