ISO 9001:2000 explained 
Charles A. Cianfrani, Joseph J. Tsiakals, John E. (Jack) West  
 - 2nd ed. 
 - Milwaukee, Wis.  ASQ Quality Press  2001  
 - xv, 216 p.  ill.  23 cm. 
<br/><br/> Includes index  
<br/><br/><label>ISBN: </label>0873895088 (alk. paper)  RM180.90 
<br/><br/><label>Subjects--Topical Terms: </label><br/>ISO 9000 Series Standards
<br/><br/><label>LC Class. No.: </label>TS156.6