Ke arah kecemerlangan dan kesejahteraan perkhidmatan awam di alaf baru = Towards an excellent and caring public service for the next millennium (Kuala Lumpur INTAN, 1999)
Keywords: Civil Service Malaysia; Civil service reform-Malaysia; Civil service reform -- Malaysia; Civil service-Malaysia; Civil service -- Malaysia; Civil service -- Malaysia; Civil services -- Malaysia; Information technology-Malaysia; Information technology -- Malaysia; ISO 9000 series standard; ISO 9000 series standard; ISO 9000 series standard -- Malaysia; ISO 9000 Series Standards; ISO 9000 series standart; Quality assurance-Malaysia; Quality assurance -- Malaysia; Quality assurance -- Malaysia; Speeches, addresses, etc; Speeches. Adresses, etc