The management and control of quality 
James R. Evans, William M. Lindsay.  
 - 5th ed. 
 - Cincinnati, Ohio  South-Western  c2002.  
 - 1 v. (various pagings)  ill.  26 cm.  1 computer optical disc (4 3/4 in.) 
<br/><br/>Includes bibliographical references and index.  
<br/><br/><label>ISBN: </label>0324066805 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality assurance.<br/>Quality control.<br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>TS156  / .E93 2002