00632nam a2200181Ia 4500 0000000753 20251012174610.0 960212s1996 maua 001 0 eng 0875846513 (alk. paper) 658.401 KAP 1996 The balanced scorecard translating strategy into action Robert S. Kaplan, David P. Norton. Boston, Mass. Harvard Business School Press c1996. xi,322p. ill. 24cm. Includes index. Industrial productivity Measurement. Organizational effectiveness Evaluation. Strategic planning. 6934 6934 0 0 0 0 KEM KEM 2012-12-07 0 0000000737 2025-10-12 08:34:03 2025-10-12 OS