TY  - BOOK
TI  - The balanced scorecard: translating strategy into action
SN  - 0875846513 (alk. paper)
PY  - 1996///.
CY  - Boston, Mass.
PB  - Harvard Business School Press
KW  - Industrial productivity
KW  - Measurement
KW  - Organizational effectiveness
KW  - Evaluation
KW  - Strategic planning
N1  - Includes index.
ER  -