TY  - BOOK
TI  - KEY PERFORMANCE INDICATORS: Developing, Implementing, and Using Winning KPIs
SN  - 9780470545157
PY  - 2010///
CY  - New Jersey
PB  - John Wiley & Sons
KW  - Performance technology
KW  - Organizational effectiveness
KW  - Performance standards
N1  - Includes bibliographical references
ER  -