00521nam a2200169Ia 4500001001100000005001700011008003100028020001800059040002300077245007200100264006000172300002600232336002100258337002500279338002300304650002400327000002487820251012174630.0  220719s2012    mau      eng   a9781422158524  aEPUbengcEPUerda14aThe intention economy :bwhen customers take charge /cDoc Searls.  1aBoston, Mass. :bHarvard Business Review Press,c[2012]  axiv, 302 p. ;c25 cm.  atext2rdacontent  aunmediated2rdamedia  avolume2rdacarrier 0aCustomer relations.