TY  - BOOK
TI  - Perkhidmatan awam Malaysia: ke arah kecemerlangan melalui ISO 9000 (pembaharuan dan kemajuan dalam perkhidmatan awam 1996) 
SN  - 9789839827026
PY  - 1996///
CY  - Kuala Lumpur
PB  - Unit Pemodenan Tadbiran Malaysia (MAMPU)
KW  - Civil service
KW  - Malaysia
KW  - ISO 9000 Series Standards
KW  - Public administration
KW  - Quality control
KW  - Standards
N1  - PPL acc. No. 971-359 (shelved in HQ)
ER  -