00579nam a2200157Ia 4500 0000021848 20251012174643.0 000216n my 00 eng c 967993358X MS ISO 9000: a practical guide for implementation in the civil service / Halim Shafie, P. manogran. Kuala Lumpur : National Institute of Public Administration (INTAN) , 1999. 188 p. : ill. ; 20 cm. Civil service -- Malaysia. ISO 9000 Series Standards. Quality control -- Standards -- Malaysia. 8128 8128 0 0 0 0 KEM KEM 2012-12-07 0 0000009271 2025-10-12 08:36:12 2025-10-12 OS