TY  - BOOK
TI  - The innovator's solution: creating and sustaining successful growth
SN  - 9781422196571
PY  - 2003///
CY  - Boston
PB  - Harvard Business Review Press
KW  - Industrial management
KW  - Success in business
KW  - Creative ability in business
KW  - Customer services
N1  - Includes bibliographical references and index
ER  -