TY  - BOOK
TI  - The innovator's dilemma: when new technologies cause great firms to fail
SN  - 9781422196021
PY  - 1997///
CY  - Boston, Mass.
PB  - Harvard Business School Press
KW  - Creative ability in business
KW  - Customer services
KW  - Industrial management
N1  - Includes index.
ER  -