TY  - BOOK
TI  - Tilt: shifting your strategy from products to customers
SN  - 9781422187173 (hbk.)
PY  - 2013///
CY  - Boston, Massachusetts
PB  - Harvard Business Review Press
KW  - Customer relations
KW  - Consumer behavior
KW  - Marketing research
N1  - Includes index.
ER  -