TY  - BOOK
TI  - Fanocracy: turning fans into customers and customers into fans 
SN  - 9780593084007
U1  - 658.8 22
PY  - 2020///]
CY  - [New York, New York]
PB  - Portfolio/Penguin
KW  - Customer relations
KW  - Management
KW  - Relationship marketing
ER  -