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Emotional value creating strong bonds with your customers

San Francisco Berrett-Koehler Publishers 2000 .
xviii, 310 p. 24 cm..
1576750795

San Francisco Berrett-Koehler Publishers 2000 .
xiv, 162 p. 25 cm..
1576751082 (alk. paper)

San Francisco Berrett-Koehler Publishers, Inc. 2014 .
vii, 195 p. 25cm.
9781609949648 (hardback)

Oakland, CA : Berrett-Koehler Publishers, Inc., 2019 .
191 pages : , Includes index 22 cm.
9781523098781