000 01139nam a22003257a 4500
001 12560
003 KE
005 20260113102308.0
008 260113b my ||||| |||| 00| 0 may d
020 _a9780071756167
020 _a9780071756167
035 _a16664851
040 _aKE
_cKE
_beng
_erda
041 _aeng
090 0 0 _a658.4
_bPOL 2011
100 1 _aPolsky, Lawrence.
245 1 0 _aPERFECT PHRASES for CONFLICT RESOLUTION
_bHundreds of Ready-to-Use Phrases for Encouraging A More Productive and Efficient Work Environment
_cLawrence Polsky and Antoine Gerschel.
264 _aNew York
_bMcGraw-Hil
_c2011
300 _a163 p. ;
_c21 cm.
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
650 0 _aCommunication in management.
650 0 _aInterpersonal conflict.
650 0 _aConflict management.
700 1 _aGerschel, Antoine.
942 _2ddc
_cBOK
_n0
999 _c12560
_d12560