000			00581nam a2200181Ia 4500
001			0000000144
005			20251012174252.0
008			980501s1999 njua b 001 0 eng
020			_a0136394035
050	0	0	_aHD62.15 _b.T6792 1999
090	0	0	_a658.4013 _bTOT _c1999
245	0	0	_aTotal quality management _cDale H. Besterfield ... [et al.].
250			_a2nd ed.
260			_aUpper Saddle River, N.J. _bPrentice Hall _cc1999.
300			_ax, 533 p. _bill. _c25 cm.
504			_aIncludes bibliographical references (p. 527-528) and index.
650		0	_aTotal quality management.
999			_c183 _d183