000 02683nam a2200385Ia 4500
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008 910208s1992 enk ob 001 0 eng d
020 _a0203208668
020 _a0415041953
020 _a041511912X (pbk.)
020 _a9780203208663
020 _a9780415041959
020 _a9780415119122 (pbk.)
020 _z0203208668
020 _z0415041953 (HB)
043 _ae-uk---
050 4 _aJN318
_b.C37 1992eb
090 0 4 _a354.4107/6
_220
245 1 0 _aHow organisations measure success
_h[electronic resource]
_bthe use of performance indicators in government
_cNeil Carter, Rudolf Klein, and Patricia Day.
260 _aLondon ;
_aNew York
_bRoutledge
_c1992.
300 _a1 online resource (202 p.)
504 _aIncludes bibliographical references (p. [184]-191) and indexes.
505 0 _aBook Cover; Title; Contents; List of tables; List of abbreviations; Introduction; Revolution or resurrection? The history of a concept; Models, measures, and muddles: organisational and conceptual dimensions of performance indicators; The criminal jus tice system: police, courts, and prisons; The welfare system: Social Security and the National Health Service; The private sector: banks, building societies, and retail stores; Managing monopolies: railways, water, and airports; Performance indicators in the 1990s: tools for managing political and administrative change; References; Name index
520 _aReports on two years of field research funded by the Economic and Social Research Council. Examines performance indicators across a variety of government departments and public agencies as well as private businesses.
650 0 _aAdministrative agencies
_zGreat Britain
_xEvaluation
_vCase studies.
650 0 _aExecutive departments
_zGreat Britain
_xEvaluation
_vCase studies.
650 0 _aGovernment productivity
_zGreat Britain
_vCase studies.
650 0 _aIndustrial productivity
_zGreat Britain
_vCase studies.
655 4 _aElectronic books.
856 4 _iInput this URL in a browser to get GIF cover art data.
_qGIF
_uhttps://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=041511912X:srcdbname=worldcat:fromExternal=true&sessionid=0
_3cover art
856 4 _iInput this URL in a browser to get GIF cover art data.
_qGIF
_uhttps://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=041511912X:srcdbname=worldcat:fromExternal=true&sessionid=0
_3cover art
856 4 0 _3ebrary
_uhttps://site.ebrary.com/id/10057658
856 4 0 _zClick here to view book
_uhttps://public.eblib.com/EBLPublic/PublicView.do?ptiID=179810
999 _c3271
_d3271