PERFECT PHRASES for CONFLICT RESOLUTION Hundreds of Ready-to-Use Phrases for Encouraging A More Productive and Efficient Work Environment

Polsky, Lawrence.

PERFECT PHRASES for CONFLICT RESOLUTION Hundreds of Ready-to-Use Phrases for Encouraging A More Productive and Efficient Work Environment Lawrence Polsky and Antoine Gerschel. - 163 p. ; 21 cm.

9780071756167 9780071756167


Communication in management.
Interpersonal conflict.
Conflict management.