Operations management : serving the customer

Operations management : serving the customer Richard J. Schonberger, Edward M. Knod, Jr. - 3rd ed. - Plano, Tex. Business Publications 1988. - xv, 922 p. ill. 25 cm.

Includes bibliographies and index.

0256058342 9780256058345


Production management.

Production management

TS155 / .S3246 1988