The balanced scorecard translating strategy into action
The balanced scorecard translating strategy into action
Robert S. Kaplan, David P. Norton.
- Boston, Mass. Harvard Business School Press c1996.
- xi,322p. ill. 24cm.
Includes index.
0875846513 (alk. paper)
Industrial productivity--Measurement.
Organizational effectiveness--Evaluation.
Strategic planning.
Includes index.
0875846513 (alk. paper)
Industrial productivity--Measurement.
Organizational effectiveness--Evaluation.
Strategic planning.