The experience economy work is theatre & every business a stage
The experience economy work is theatre & every business a stage
B. Joseph Pine II, James H. Gilmore
- Boston, MA Harvard Business School Press, 1999
- xii, 254p. ill. 24cm.
Includes bibliographical references
0875848192
Product management
Customer services
Diversification in industry
Includes bibliographical references
0875848192
Product management
Customer services
Diversification in industry