CUSTOMER 360 (No. rekod 12262)
[ format kosong ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 01481nam a22003017a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 23911091 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | KE |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251217133905.0 |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | cr_||||||||||| |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 251029b my ||||| |||| 00| 0 eng d |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 2024037422 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781394273614 |
| Qualifying information | (hardback) |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | 23911091 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | KE |
| Language of cataloging | eng |
| Transcribing agency | KE |
| Description conventions | rda |
| 090 00 - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | 658.8 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) | MAR 2025 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Kihn, Martin |
| Relator term | author |
| 245 ## - TITLE STATEMENT | |
| Title | CUSTOMER 360 |
| Remainder of title | HOW DATA, A1, AND TRUST CHANGE EVERYTHING |
| Statement of responsibility, etc. | Martin Kihn & Andrea Chen Lin |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 online resource |
| 336 ## - CONTENT TYPE | |
| Source | rdacontent |
| Content type term | text |
| 337 ## - MEDIA TYPE | |
| Source | rdamedia |
| Media type term | unmediated |
| 338 ## - CARRIER TYPE | |
| Source | rdacarrier |
| Carrier type term | volume |
| 500 ## - GENERAL NOTE | |
| General note | Includes index |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | "The indispensable guide to the next wave of customer engagement from the team behind the world's leading customer relationship platform. Rooted in real-world examples, this book is the first to look at how leading companies are using new technologies like Data Clouds and Generative AI to transform their customers' experience across the entire lifecycle. In the same way that Customer Data Platforms revolutionized marketing, a new breed of platforms AI is breaking down barriers between departments like marketing and service and commerce -- and finally giving customers an experience that can Start Making Sense." |
| 650 0# - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Source of heading or term | Customer services |
| General subdivision | Technological innovations |
| 650 0# - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Artificial intelligence |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Chen Lin, Andrea |
| Relator term | author |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Buku |
| Suppress in OPAC | No |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Perpustakaan Ekonomi | Perpustakaan Ekonomi | 29/10/2025 | 1 | 658.8 MAR 2025 | 1000013455 | 29/04/2026 | 21/04/2026 | 29/10/2025 | Buku |