MARC details
| 000 -LEADER |
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| fixed length control field |
03582nam a2200361Ia 4500 |
| 001 - CONTROL NUMBER |
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| control field |
0000007979 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20251012174618.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
791105s1980 nyua b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
0123797608 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9780123797605 |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
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| Classification number |
Z711 |
| Item number |
.J34 |
| 090 00 - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
025.522 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
JAH |
| -- |
1980 |
| 245 14 - TITLE STATEMENT |
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| Title |
The librarian and reference queries : |
| Remainder of title |
a systematic approach |
| Statement of responsibility, etc. |
Gerald Jahoda, Judith Schiek Braunagel. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
New York |
| Name of publisher, distributor, etc. |
Academic Press |
| Date of publication, distribution, etc. |
1980. |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
xii, 175 p. |
| Other physical details |
ill. |
| Dimensions |
24 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
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| Bibliography, etc. note |
Includes bibliographies and index. |
| 505 00 - FORMATTED CONTENTS NOTE |
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| Title |
A Model of the Reference Process -- |
| -- |
The Reference Process -- |
| -- |
Message Selection -- |
| -- |
The Query Message -- |
| -- |
Utilizing the Message in Subsequent Decision-Making Steps -- |
| -- |
Message Descriptors -- |
| -- |
Givens and Wanteds -- |
| -- |
Selection of Categories of Answer-P roviding Tools -- |
| -- |
Descriptor and Tool Tables -- |
| -- |
Categories of Answer-Providing Tools -- |
| -- |
Biographical Sources -- |
| -- |
Card Catalog; Union Lists -- |
| -- |
Dictionaries -- |
| -- |
Encyclopedias -- |
| -- |
Geographical Sources -- |
| -- |
Guides to the Literature -- |
| -- |
Handbooks; Manuals -- |
| -- |
Indexes, Bibliographies, and Abstracts -- |
| -- |
Monograph; Text -- |
| -- |
Primary Publications -- |
| -- |
Nonbiographical Directories -- |
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Yearbooks: Almanacs -- |
| -- |
Lead-In Tools -- |
| -- |
Basis for Selecting Lead-In Tools -- |
| -- |
Choosing a Lead-In Tool -- |
| -- |
Selection of Search Headings -- |
| -- |
The Index -- |
| -- |
Other Types of Indexes -- |
| -- |
Index Vocabulary Aids -- |
| -- |
Answer Selection -- |
| -- |
Correctness of Answer -- |
| -- |
Errors in Steps of the Reference Process -- |
| -- |
Selecting an Answer -- |
| -- |
Misinterpretation of Information -- |
| -- |
No Answer -- |
| -- |
Completeness of Answer -- |
| -- |
Query Negotiation -- |
| -- |
Why Users Submit Queries That Require Negotiation -- |
| -- |
Identifying Negotiable Queries -- |
| -- |
Postsearch Negotiation -- |
| -- |
Negotiation Techniques -- |
| -- |
Objective of Negotiation -- |
| -- |
Open and Closed Questions -- |
| -- |
Examples of Negotiable Queries -- |
| -- |
Listening and Summarizing -- |
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Nonverbal Communication -- |
| -- |
Sample Negotiation -- |
| -- |
On-Line Searching of Bibliographic Data Bases -- |
| -- |
Pre-Search -- |
| -- |
Search -- |
| -- |
Postsearch -- |
| -- |
Description of Data Base -- |
| -- |
Unit Record -- |
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Comparison of Manual and On-Line Searched Indexes. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Abstract: A model framework for decision-making in the process of answering reference questions is presented for use by librarians and instructors of library science. Each step in the reference process is examined, and exercises for practicing each st ep are given with the goal of preparing students to search for answers to reference queries in a systematic fashion. These steps include isolating the essential message of each query by selection of message descriptors. Categories of answer-providing reference tools are described, with hints for selecting specific headings to search. These include the card catalog, encyclopedias, guides to the literature, indexes, bibliographies, abstracts and directories. Techniques for query negotiation are given. The characteristics of bibliographic data bases and guidelines for on-line searching are discussed. Emphasis is put on the kinds of information found in different reference materials. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Reference services (Libraries) |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Bibliographies. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Computer applications. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Decision making. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Information science. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Libraries. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Library education. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Models. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Questioning techniques. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Reference materials. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Systems approach. |
| 650 #6 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Biblioth?eques |
| General subdivision |
Services de râefâerence. |
| 650 17 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Bibliotheken. |
| Topical term following geographic name entry element |
gtt |
| 650 17 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Reference. |
| Topical term following geographic name entry element |
gtt |